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Put your career on the fast track.

Flat World Global Solutions is a third-party logistics provider looking for forward thinkers to join our team.


Brokerage Operations Representative

O'Fallon, MO


Every day we provide our customers in the transportation industry with the tools they need to compare rates, keep track of goods throughout the entire life cycle of a shipment, increase efficiency, and most of all – maintain a competitive advantage in the market! At Flat World you will have an opportunity to work for a growing company that has created a fun and successful work culture and an environment that builds careers and a better way of life.

Purpose of Role

At Flat World Over the Road, we believe in a culture of excellence built on a foundation of continuous improvement. We are looking for a motivated Brokerage Operations Rep (BOR) that does not shy away from thorough hard work and willing to continuously go the second mile. A BOR’s goal is to process and cover as many loads as possible, while also deepening our carrier utilization, keeping carriers within our network via continuous moves, and capturing capacity as it becomes available.

A woman smiles on the phone at a desk in an office


Essential Functions

  • Overall face to the carrier, representing Flat World OTR with upmost integrity and excellence
  •  Develop, promote and increase carrier relationships
  •  Sourcing drayage capacity
  •  Maintain relationships within the carrier operations team
  •  Develop and manage our database of outside carriers / contractors to grow our carrier base
  •  Negotiate beyond price to demonstrate value for the carrier
  •  Work with sales / Account Managers to source loads for their available capacity to ensure spot and contract freight is bid, bought and sold with excellence
  •  Resolving issues that might arise concerning covered freight
  •  Ability to travel up to 10%

Qualifications / Skills / Experience

  • A high school diploma or equivalent is required; college degree preferred
  • General knowledge of business and transportation is required
  • Positive and highly motivated attitude with a willingness to learn and desire for professional growth
  • 1+ years of related experience in a sales or customer relations capacity is preferred
  • Detail oriented with the ability to work under tight deadlines

What’s in it for you?

  • A competitive salary to launch or continue your career
  • Competitive health benefits package including no cost dental coverage for employee (additional cost for dependents)
  • Profit sharing program
  • Work – Life balance with above average PTO plan & hybrid remote work policy
  • Company-wide employee appreciation activities
  • You’ll join an organization acknowledged as a Saint Louis Top Place to Work for 5 years in a row from 2018 through 2022
  • Intentional Positive Uplifting Culture of Success
  • Company matched 401K (fully vested after 1 year of employment)
  • Phenomenal company culture that is upbeat, team oriented and continually recognizes its employees

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

To learn more about Flat World Global Solutions and why we have been nominated in the Saint Louis Top Workplaces in 2018, 2019, 2020 and 2021, check us out at

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran status, or any other protected status.

For consideration, please forward your resume to Flat World Human Resources.