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Put your career on the fast track.

Flat World Global Solutions is a third-party logistics provider looking for forward thinkers to join our team.


Freight Forwarding Specialist

Elk Grove Village, IL


Built on a foundation of excellence to the client, to each other, and in the community, Flat World Global Solutions is a business that helps turn supply chains into a strategic advantage. Through our operating units of Domestic, International, Over the Road, Parcel, Warehouse Distribution, Crating, and our in-house IT development firm Prologue Technology, the Flat World team delivers excellence to our clients daily!

Flat World’s International division has an immediate opening for a Freight Forwarding Specialist to join our growing team in Elk Grove Village, IL. We are seeking an excellent self-starter who will be responsible for executing the day-to-day operations within our international operations team. Our ideal candidate will be well versed in both international ocean and air transportation, as well as international shipping procedures, documentation requirements, tariffs and pricing structures.

Import Transportation Coordinator Photo

Essential Functions:

  • Ability to execute international operations in a freight forwarding environment
  • Management of customers international shipment orders, including dispatching in an efficient and cost-effective manner, while ensuring compliance and excellence in customer service
  • Assist customers and vendors with questions, complaints, requests, tracking and tracing
  • Respond to all customer rate quotes in a timely manner, apply revenue to all shipment orders and ensure vendor costs are properly accrued to eliminate rating discrepancies
  • Obtain required information pertinent to processing/filing customs entry, and review for accuracy
  • Process customer invoicing and assist with receivables of assigned accounts as necessary
  • Maintain strong relationships with partners/vendors/suppliers
  • Process bonds and maintain POA’s for new clients

Qualifications / Skills / Experience:

  • Minimum two (2) years of Freight Forwarding International Operations experience is required
  • Minimum (1) year of operational knowledge of transportation management system, CargoWise, is required
  • High school diploma, bachelor’s degree preferred
  • Ability to solve complex problems by analyzing variables and applying appropriate solutions by using knowledge of freight forwarding operations and proficiency in understanding the job
  • Highly proficient understanding of government regulations regarding security and the handling of dangerous goods
  • Familiarity with TSA, IMDG and IATA compliance issues as they pertain to international air and ocean shipping and reporting
  • Solid computer knowledge using Microsoft Office Suite, with focus on Word and Excel
  • Excellent communication and interpersonal skills, providing a clear message that is easy for teammates, customers and vendors to understand
  • Outstanding organizational skills
  • Strong analytical skills

What’s in it for you?

  • A competitive salary
  • Excellent health benefits package including employer paid dental coverage for our employees (additional cost to add dependents)
  • Profit sharing program
  • Work – Life balance with above average PTO plan
  • Company-wide employee appreciation activities
  • You’ll join an organization acknowledged as Top Place to Work
  • Intentional Positive Uplifting Culture of Success
  • Company matched 401K (fully vested after 1 year of employment)

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

To learn more about Flat World Global Solutions and why we have been nominated as a Top Workplace in 2018, 2019, 2020 and 2021, check us out at

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran status, or any other protected status.


For consideration, please forward your resume to Flat World Human Resources.