Put your career on the fast track.

Essential Functions:

• Ability to execute international operations in a freight forwarding environment
• Management of customers international shipment orders, including dispatching in an efficient and cost-effective manner, while ensuring compliance and excellence in customer service

• Assist customers and vendors with questions, complaints, requests, tracking and tracing
• Respond to all customer rate quotes in a timely manner, apply revenue to all shipment orders and ensure vendor costs are properly accrued to eliminate rating discrepancies
• Obtain required information pertinent to processing/filing customs entry, and review for accuracy
• Process customer invoicing and assist with receivables of assigned accounts as necessary

• Maintain strong relationships with partners/vendors/suppliers

• Process bonds and maintain POA’s for new clients

Qualifications / Skills / Experience:

• Minimum two (2) years of Freight Forwarding International Operations experience is required
• Minimum (1) year of operational knowledge of transportation management system, CargoWise, is required
• High school diploma, bachelor’s degree preferred
• Ability to solve complex problems by analyzing variables and applying appropriate solutions by using knowledge of freight forwarding operations and proficiency in understanding the job
• Highly proficient understanding of government regulations regarding security and the handling of dangerous goods
• Familiarity with TSA, IMDG and IATA compliance issues as they pertain to international air and ocean shipping and reporting
• Solid computer knowledge using Microsoft Office Suite, with focus on Word and Excel
• Excellent communication and interpersonal skills, providing a clear message that is easy for teammates, customers and vendors to understand
• Outstanding organizational skills
• Strong analytical skills

What’s in it for you?

• A competitive salary
• Excellent health benefits package including employer paid dental coverage for our employees (additional cost to add dependents)
• Profit sharing program
• Work – Life balance with above average PTO plan
• Company-wide employee appreciation activities
• You’ll join an organization acknowledged as Top Place to Work
• Intentional Positive Uplifting Culture of Success
• Company matched 401K (fully vested after 1 year of employment)

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

To learn more about Flat World Global Solutions and why we have been nominated as a Top Workplace in 2018, 2019, 2020 and 2021, check us out at https://flatworldgs.com/flat-world-named-a-st-louis-top-workplace-for-fourth-consecutive-year/