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CAREERS

Put your career on the fast track.

Flat World Global Solutions is a third-party logistics provider looking for forward thinkers to join our team.

JOB POSITION

Import Transportation Coordinator

Wood Dale, IL

OVERVIEW

Built on a foundation of excellence to the client, to each other, and in the community, Flat World Global Solutions is a business that helps turn supply chains into a strategic advantage. Through our operating units of Domestic, International, Crating, and our in-house IT development firm Prologue Technology, the Flat World team delivers excellence to our clients daily!

Flat World’s International division is seeking a smart and enthusiastic Import Transportation Coordinator candidate to join its growing team in Wood Dale, IL. Flat World is seeking a candidate who will not just be someone who is an excellent self-starter. Candidates will be responsible for resolving issues and uploading issues to leadership. Ideally, will be well versed in processes under the role’s responsibilities and will be results-driven and focused. The goal is to insure operations are carried out productively so-as-to insure profitability and sustainable growth.

Import Transportation Coordinator Photo

 

Essential Functions

  • Insure that all work is produced in a correct, cost effective and timely manner in alignment with specifications and quality requirements.
  • Maintain profiles for existing customers and/or create new profiles in company database including rates and services sold, delivery information, special instructions for classification / OGA and any other requirements pertaining to the individual customer.
  • Identify and understand terminology and documents involved in international freight forwarding.
  • Answer all calls to the department promptly and in a friendly manner.
  • Assist customers and vendors with questions, complaints, requests, tracking and tracing.
  • Receive, process, and file documents from the customer, shipper, or overseas agents.
  • Obtain required information pertinent to processing/filing customs entry, and review for
    accuracy.
  • Process customer invoicing and assist with receivables of assigned accounts as necessary.
  • Maintain relationships with partners/vendors/suppliers.
  • Follow client(s) SOP’s with excellence.
  • Process bonds and maintain POA’s for new clients.
  • Provide back-up for other members of the Import Team.
  • Complete other tasks and projects as assigned with excellence.

Qualifications / Skills / Experience

  • Proven experience as an Import Transportation Specialist or relevant role.
  • Familiarity with company policies and legal guidelines of the field.
  • Ability to learn a variety of job descriptions.
  • Excellent communication and interpersonal skills.
  • Outstanding organizational skills.
  • Ability to effectively communicate with all levels of the organization.
  • Knowledge of MS Office products.
  • Operational knowledge of Cargo Wise platform a plus, but not necessary.
  • High school diploma; BS/BA in management or relevant discipline will be considered an
    advantage.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran status, or any other protected status.

 

For consideration, please forward your resume or contact Flat World Human Resources.