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Put your career on the fast track.

Flat World Global Solutions is a third-party logistics provider looking for forward thinkers to join our team.


Import Transportation Coordinator

Wood Dale, IL


Built on a foundation of delivering excellence to clients, to teammates, and in the community, Flat World Global Solutions helps turn companies’ supply chains into a strategic advantage. Through our operating units of Domestic, International, Crating, and in-house IT development firm Prologue Technology, the Flat World team delivers excellence to our clients daily!

Flat World’s International division is seeking a smart and enthusiastic Import Transportation Coordinator to join our growing team in Wood Dale, IL. The Import Transportation Coordinator will be responsible for resolving issues and uploading issues to leadership. Ideally, the Coordinator will be well-versed in transportation processes, as well as results-driven, focused and a self-starter. The goal is to ensure operations are carried out productively to support profitability and sustainable growth.

Import Transportation Coordinator Photo


Essential Functions

  • Ensure that all work is produced in a correct, cost-effective and timely manner in alignment with specifications and quality requirements.
  • Maintain profiles for existing customers and/or create new profiles in the company database, including rates and services sold, delivery information, special instructions for classification/OGA and any other requirements pertaining to the individual customer.
  • Identify and understand terminology and documents involved in international freight forwarding.
  • Answer all calls to the department promptly and in a friendly manner.
  • Assist customers and vendors with questions, complaints, requests, tracking and tracing.
  • Receive, process, and file documents from customers, shippers, or overseas agents.
  • Obtain required information pertinent to processing and filing customs entries, and review for accuracy.
  • Process customer invoicing and assist with receivables of assigned accounts as necessary.
  • Maintain relationships with partners, vendors, and suppliers.
  • Follow clients’ SOPs with excellence.
  • Process bonds and maintain POAs for new clients.
  • Provide backup for other members of the Import Team.
  • Complete other tasks and projects as assigned with excellence.

Qualifications / Skills / Experience

  • Proven experience as an Import Transportation Specialist or relevant role.
  • Familiarity with company policies and industry legal guidelines.
  • Ability to learn a variety of job descriptions.
  • Excellent communication and interpersonal skills.
  • Outstanding organizational skills.
  • Ability to effectively communicate with all levels of the organization.
  • Knowledge of MS Office products.
  • Operational knowledge of the CargoWise platform is a plus.
  • High school diploma required; a BS/BA in management or relevant discipline will be considered an advantage.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran status, or any other protected status.


For consideration, please forward your resume or contact Flat World Human Resources.