OVERVIEW
Every day we provide our customers in the transportation industry with the tools they need to compare rates, keep track of goods throughout the entire life cycle of a shipment, increase efficiency, and most of all – maintain a competitive advantage in the market!
Flat World Global Solutions is seeking an experienced, hard working and reliable Terminal Manager to lead our facility operations, while supporting our local customer base, all with an emphasis on excellence
Duties & Responsibilities:
- Leadership of supervisor, dispatch, and labor roles, and direct management of terminal staff activity, scheduling, and job assignments
- Plan, implement, and oversee the work of staff member to ensure efficiency and compliance
- Monitor and direct all dispatching activities, including tracking, routing, and dispatching transportation vehicles
- Implement changes to daily processes and procedures, policies, or scheduling as needed
- Coach team members to develop talent
- Produce high levels of service, including on-time pickup, and dock handling
- Produce high levels of productivity and optimal levels of labor spend
- Support of ongoing and as-needed operational terminal solutions for all Flat World Global Solutions service offerings, including Flat World’s domestic solutions, freight forwarding solutions, and project management solutions
Skills / Experience Requirements:
- Minimum of five years of experience in LTL Operations or comparable leadership role preferred
- Experience in RV industry specifically in replacement parts division preferred
- Customer-centric approach with a dedication to excellence in both external and internal customer experience and business performances
- Experience in leading labor and administrative personnel, directing operational activity and assigning tasks
- Experience in managing cross dock operational processes, and tack record reflecting customer centric approach to those processes
- Ability to professional communicate through phone, email, and directly as required
- Ability to utilize both dispatch, route building, and transportation management software applications, as well as basic Microsoft application’s such as Outlook, Word and Excel
- Proven ability to work collaboratively to uncover mutual success, and support excellence for our organization, and customer base
- Light travel 5-10% of the time may be required
What’s in it for you?
- A competitive salary with a guaranteed 40 hours/week
- Excellent health benefits package including no cost dental coverage for employee (additional cost to add dependents)
- Profit sharing program
- Work – Life balance with above average PTO plan
- Company-wide employee appreciation activities
- Intentional Positive Uplifting Culture of Success
- Company matched 401K (fully vested after 1 year of employment)
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with our without notice.
To learn more about Flat World Global Solutions, check us out at https://flatworldgs.com/positions/
We are proud to be an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran status, or any other protected status.